Private Policy

Welcome to the websites www.iweb.ee, www.iweb.eu, and ru.iweb.eu (hereinafter referred to as “Our Websites”). We, E-Interactive OÜ, respect your right to privacy and undertake to protect any personal information you provide to us. This Privacy Policy (hereinafter referred to as the “Policy”) explains what data we collect, how we process and use it, and how you can exercise your rights regarding data protection.

By using Our Websites, you consent to the collection and use of your data in accordance with this Policy. This Policy applies solely to information obtained through your visits to Our Websites and does not govern data collection on other resources or offline channels.

1. Our Contact Details

Data Controller (Operator of Personal Data):
E-Interactive OÜ
Registration Number: 12702552
Address: Punane 14a, Tallinn, Estonia, 13619
Phone: +372 688 6518
Email: info@iweb.ee

We process and store data in accordance with the requirements of the General Data Protection Regulation (GDPR), which took effect on May 25, 2018, as well as the current legislation of the Republic of Estonia.

2. What Data We Collect

We collect personal information through various methods:
1. Information You Provide to Us Directly
• First and last name
• Email address
• Phone number
• Contents of correspondence or communications via phone, chat, or email
• Any additional information you voluntarily decide to provide (e.g., when filling out a form on our website or participating in promotions)
2. Automatic Data Collection When Visiting the Website
• Your device’s IP address
• Browser type and its settings
• Information about the device used (operating system version, etc.)
• Date and time of visiting pages
• Links clicked and other actions taken on the website
3. Social Media Activity
• Comments, likes, shares, and other interactions with our social media accounts
4. Newsletter Subscription
• Email and/or other contact details when you subscribe to our news and offers

3. Use of Cookies

Like most websites, Our Websites use “cookies” — small text files stored on your device to ensure the proper functioning of the site, remember your preferences, and analyze visitor behavior.

There are:
• Session cookies: deleted after closing your browser.
• Persistent cookies: may remain on your device longer until manually deleted or they expire.

Depending on their purpose, cookies can be:
• Essential cookies: responsible for authentication and the site’s basic functionality. Without them, certain services may not work correctly.
• Cookie consent cookies: record your acceptance or refusal of cookie usage.
• Functional cookies: remember your settings, language, login, etc., to enhance your browsing experience.

You may disable cookies in your browser settings. However, this may affect the functionality of the site or specific services.

4. Purposes for Processing Personal Data

We process personal data solely for the purposes necessary to provide and improve the quality of our services:
1. Administration and Improvement of the Website: to monitor and analyze traffic, identify technical issues, and enhance user experience.
2. Communication with Users: responding to inquiries via phone, chat, email, providing technical and customer support, sending informational materials and newsletters.
3. Personalization: remembering your settings and preferences to streamline future interactions with the site.
4. Marketing: sending news and promotional offers (with your consent).
5. Security and Fraud Prevention: protecting the rights and property of E-Interactive OÜ and the site’s users.
6. Compliance with Legal Requirements: storing data in accordance with the law, preventing violations, and resolving legal disputes.

5. Disclosure and Transfer of Data

We do not sell, transfer, or disclose personal data outside of E-Interactive OÜ, except in the following cases:
1. Merger or Sale Transactions: in the event of reorganization, merger, sale, or transfer of business rights. In such situations, we will inform you about the change of ownership and the new Policy.
2. Partners and Contractors: provided they comply with this Policy and it is necessary for fulfilling our obligations (for example, IT providers, payment systems, newsletter services).
3. Legal Requirements: where required by law or upon request of a court or government authority, as well as for protecting the rights of E-Interactive OÜ and website users.
4. With Your Consent: if you have given explicit consent to share your data with third parties for specific purposes.

6. Data Retention Period

We store personal data only for the period necessary to achieve the purposes stated in this Policy and/or mandated by legislation. After this period, the data will be securely deleted or anonymized.

Log files (IP address, visit date and time, browser type, etc.) may be used for internal analytics and are generally retained for a limited period unless a longer retention is required by law or relates to the security and functionality of Our Websites.

7. Children’s Data Processing

The services presented on Our Websites are not intended for individuals under 13 years of age. We do not knowingly collect data from children under 13, and if there is any indication that we have received information from a minor without the consent of a parent or legal guardian, we will promptly delete such data from our systems.

8. Your Rights Regarding Personal Data

Under the applicable law, you have the following rights:
1. Right of Access: request a copy of your personal data that we process.
2. Right to Rectification: request changes if your data is inaccurate or incomplete.
3. Right to Erasure: in certain circumstances, request the deletion of your personal data (for example, if it is no longer needed for the purpose it was collected).
4. Right to Restrict Processing: limit how your data is used under certain conditions.
5. Right to Object: in some cases, object to the processing of your data (e.g., for direct marketing).
6. Right to Data Portability: receive your data in a structured electronic format and/or request its transfer to another controller.

To exercise any of these rights, please contact us at info@iweb.ee or call +372 688 6518. We may ask you for additional information to verify your identity.

9. Data Security

We take reasonable organizational, technical, and administrative measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, all data transmission over the Internet carries certain risks, and we cannot guarantee 100% security of information exchanged in this way.

10. Links to Third-Party Websites

Our Websites may contain links to external resources not controlled by E-Interactive OÜ. We are not responsible for the privacy practices or content of these third-party websites. We recommend reviewing the privacy policies of every site you visit.

11. Policy Changes

We may update this Policy from time to time without prior notice. When the document is updated, we publish the new version and the date of the latest revision. Continuing to use Our Websites after updates indicates your acceptance of the new version of the Policy.

12. Contact Information

If you have questions about the processing of personal data or comments regarding this Policy, please contact us in the most convenient way for you:
• E-Interactive OÜ
• Address: Punane 14a, Tallinn, Estonia, 13619
• Phone: +372 688 6518
• Email: info@iweb.ee

If you believe that we have violated your rights concerning data protection, we kindly ask you to contact us directly first. We will review your complaint and respond within a reasonable time. You also have the right to lodge a complaint with the relevant supervisory authority for personal data protection.

This Privacy Policy is intended to inform users of our principles for processing personal data on www.iweb.ee, www.iweb.eu, and ru.iweb.eu. By using our services, you confirm that you have read and understood the terms of this Policy.

Last Updated: 15.09.2022